Unfortunately monograms do fade over time due to natural wear and tear. We offer a 3 month warranty on custom embossing if your initials or name is rubbing off. If your order was placed outside of this time frame unfortunately we cannot replace free of charge for you. The warranty also does not apply to items purchased in the Sale Collection.
CARING FOR YOUR LEATHER
All products are hand made and hand monogrammed and our prints are hand painted and printed. We recommend all products are maintained and cared for. Spraying the leather with a leather protector or conditioner 3-4 times a month can prevent the ink bleeding or rubbing off. Excessive rubbing or contact with oils, cosmetics or liquids may cause monogramming to wear off. Caring for your product is essential for sustaining its longevity.